At ai-chatbot (‘the Company’ or ‘we’), your privacy and the protection of your personal information are of utmost importance. This Privacy Policy details our approach to handling personal data in a manner that is consistent with privacy laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is applicable to all interactions with our services, which include the use of our applications and services as a user, visiting our websites that reference this Privacy Statement, and engaging with us through communications like newsletters, emails, calls, or text messages/SMS. It’s important to note that this privacy policy does not apply to third-party platforms, services, applications, or products you may access through our platform, each of which has its own privacy policies.
We collect a range of personal data to facilitate our services and ensure a tailored user experience. This includes account information, payment details, financial records, purchase history, mobile device identifiers, location data when necessary, feedback on our products or services, social media engagement, and product-related information. We gather this information through direct user input, interactions with our services, and automated technologies like cookies and tracking tools. Third parties may also share personal data with us, subject to their privacy practices.
Our website uses cookies to enhance user experience and for the purpose of analytics. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a distinct role in improving your interaction with our services. Users have control over non-essential cookies and can manage their preferences via our Cookie Manager.
We maintain personal data for as long as it is necessary to fulfill the purpose for which it was collected or as required by law. Upon completion of these purposes, we take steps to delete or anonymize the data to ensure its protection and confidentiality.
To safeguard your personal information, we have implemented comprehensive organizational and security measures. These include encryption of communications, secure handling practices for third-party processing, and adherence to industry-standard security protocols.
Our commitment to children’s privacy is paramount. We do not intentionally collect personal data from individuals under the age of 18 without obtaining verifiable parental consent except as permitted by relevant law.
As a data subject, you have rights afforded to you by your jurisdiction’s privacy laws. These may include accessing, rectifying, or deleting your personal data, requesting restrictions on its processing, portability of data, opting out of processing for direct marketing purposes, non-discrimination for exercising your privacy rights, and the ability to file an appeal or complaint regarding our processing of your data. If you wish to exercise any of these rights, please reach out to our privacy team.
We may update this Privacy Policy from time to time to reflect changes in our practices or as required by law. Any changes will be posted on our website for your review.
For any inquiries, unsubscribe requests, or data-related matters, you can contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website. Your trust is crucial to us, and we are committed to addressing your concerns and questions promptly and effectively.